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How can I register for an event?

Select the event you wish to participate in, choose the available registration category or ticket type, and follow the instructions to complete your registration and payment.

Do I need to create an account to register?

Yes, you need to log in to the portal or create an account if you don't already have one. This will allow you to manage your registrations and view your orders.

How do I know if my registration has been successful?

Once the registration process is complete, you will receive a confirmation email at the address provided during registration. You can also check your orders by logging into your personal account.

Where can I find the details of my registration?

Log in to your XEVENT account and visit the "My Orders" section to view the details of your registrations.

Can I modify the information provided during registration?

If you need to change your personal details or registration information, please contact our customer support team.

Can I cancel my registration or request a refund?

Cancellation and refund policies may vary depending on the event. Please refer to the Terms and Conditions and the specific event regulations for further information.

Which documents do I need to provide to participate in an event?

The required documents may vary depending on the event and the participant category. Please check the relevant event page for information about any requirements concerning medical certificates, sports licences or other documentation.

I haven't received my confirmation email. What should I do?

Please also check your Spam or Junk folder. If you still cannot find the email, log in to your account to check your order status or contact our customer support team.

How can I contact XEVENT?

You can use the "Contact Us" section on our website to send a request to our customer support team.

Is my personal data secure?

XEVENT processes users' personal data in accordance with applicable data protection regulations. For further information, please refer to our Privacy Policy.